Shipping policy
SHIPPING POLICY
WESTEN – Shipping Policy
Thank you for shopping with WESTEN.
Order Processing
Orders are normally processed within 1–3 business days, excluding weekends and public holidays.
Processing may take longer during periods of unusually high demand.
Estimated U.S. Delivery
Our typical estimated delivery timeframe within the United States is:
5–10 business days after dispatch.
Delivery times are estimates unless expressly stated otherwise.
Carrier disruptions, severe weather, public holidays, remote delivery locations and circumstances outside our reasonable control may affect delivery times.
Shipping Charges
Any applicable shipping charges will be displayed during checkout before the order is completed.
Tracking
Where tracking is available, tracking information will be provided after your order has been dispatched.
Please allow time for the carrier's tracking system to update after shipment.
Incorrect Shipping Address
Customers are responsible for providing complete and accurate shipping information.
If you notice an error after placing your order, contact us as soon as possible at:
We will attempt to assist you, but we cannot guarantee that an address can be changed after fulfillment has started.
Delayed or Missing Packages
If your order is significantly delayed or you believe it has been lost in transit, contact:
Please provide your order number so that we can investigate the shipment.
Contact
WESTEN
7601 Mentra St
Anchorage, AK 99518
United States
Email: service@westen.online